This Web
site is owned and operated by Virtual Treasure Chest, Inc. We recognize
that many visitors to our site are concerned about the information
we obtain about them and the use we make of it in the course of our
business. So we've developed a Privacy Policy based on guidelines from
the Council of Better Business Bureaus and our own beliefs about what's
right in this sensitive area. We may update the Policy from time to
time, so please check in occasionally. We also have a Security
Statement that describes how sensitive information is kept safe
and secure.
If you have
any questions about our Privacy Policy, you can contact us at customerservice@virturaltresurechest.com.
We'll be happy to answer your questions or hear your concerns.
Our Policy
At our
site, we don't collect personally-identifiable information from individuals
unless they provide it to us voluntarily and knowingly. This means
we don't require you to register or provide information to us in order
to view our site. In several areas of virutaltreasurechest.com, we
ask you to provide information by filling out and submitting an online
form. Following is a list of the information we request and details
on how we use this information.
Checkout
We ask for your name, address and contact information so we can send
you your order, and so we can contact you if we have a question
about your order. We ask for credit card information so we can
fulfill your order, and so we can provide this information to the
company or companies who process your credit card payment. If you
purchase form us, we may contact you from time-to-time to keep
you up-to-date on the latest Virtual Treasure Chest news. However,
please be assured that we don't share any information you give
us with anyone outside of Virtual Treasure Chest, Inc.
Gift
Cards and Gift Messages
These options allow you to send a personal greeting with your gift
order. We make no use of the information contained in these greetings
except to complete your order as you have requested.
For privacy
purposes, all information relating to our customers is stored on a
highly secure server, and all credit card information is stored in
an encrypted format (see our Security Statement for
details.)
Virtual
Treasure Chest is committed to providing quality goods and excellent
customer service. At Virtual Treasure Chest, our goal is not only
to fulfill this commitment, but also to provide an experience that
is unique to the dynamic capabilities of the World Wide Web.
Part of
achieving this goal involves working with information that helps us
understand what customers want when they visit virtualtreasurechest.com
We do this by analyzing customer information in aggregate – that
is, we collect information about thousands of site visits and analyze
it as a whole. This kind of study involves looking for trends among
many visitors to virtual-treasure.com, rather than analyzing information
about any individual customer. Examples include researching which parts
of the site are accessed most frequently, or determining which promotions
generate the best response.
Cookies
Like most companies, we use "cookie" technology on our web
site. Cookies are small bits of text that your Web browser software stores
on your computer when you visit some Web sites. We use a cookie to help
make it easier for you to use our site. A cookie generated by our site
allows you, for example, to retrieve your Virtual Treasure Chest Shopping
Cart. The cookie doesn't track any personal information about you or
provide us with any way to contact you, and the cookie doesn't extract
any information from your computer. Cookies are simply the best way for
us to be able to offer you the most enjoyable and hassle-free online
shopping environment.
Because
we rely on cookies to make the shopping experience easier and more
tailored to your needs, your browser must be set to accept cookies
before you can place an order at virtualtreasurechest.com You can change
the cookie setting in your browser's Preferences, usually found in
the Edit menu.
Email
After you place an order on our site, you will receive an email confirmation
and, in most cases, an email with package tracking information. You
will receive these emails only if you have provided your email address
during checkout.
If you provide
your email address only via a virtualtreasurechest.com email link,
we may send you email to follow up on your inquiry. We read every
message that comes to us. We also try to respond back within at least
24 hours of its receipt.
At Virtual
Treasure Chest, we save messages and/or e-mail addresses only for a
few specific reasons. We save messages if we think we'll need to refer
to them later when we communicate with the customer. We keep e-mail
addresses on file for our promotional newsletters, and occasional notices
from us about helpful new features on the site. Unsubscribe instructions
are included in each edition of Virtual Treasure Chest promotional
email.
We never sell
or give out e-mail addresses to anyone. |
